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 FREE Shipping  Australia wide on selected items or orders over $99.

Shipping & Delivery - FAQ

Shipping & Delivery

What Delivery Service does Mimosa Crafts use?

Most of the orders are shipped from our Australian warehouse by Australia Post. However, we may use a courier service in case the item is bulky or the order needs to be fulfilled from overseas. 

How long does it take for orders to be shipped out?

We try our best to ship your orders within 24hours. However, we may need 1 to 3 days extra in some cases to prepare the order before shipment. Normally, our shipping time is as below:

Standard delivery:

Dispatch of your order from our Melbourne warehouse will generally take between 1 – 3 business days from the time of your order being placed.

Express delivery:

Express orders are dispatched no later than the next business day from our Melbourne warehouse.

How long will my order take to be delivered?

We ship all orders by Australia Post, which has provided the following estimates for delivery.

Domestic shipping timeframes:

Standard: 3 – 5 business days

Express: 1 - 3 business days

International shipping timeframes:

Australia Post estimates international delivery can be up to 10 – 28 business days. Please note this is a guide only and does not include any customs processing time upon arrival at the destination.

Shipping Policy

Please note that Mimosa Crafts is not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left Australia.

Please note that all shipping timeframes are from the time of dispatch. Dispatch can take up to 1 – 3 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale/promotional periods.

I haven't received my order, what to do?

If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our Customer Support team here or you may directly ask questions from the purchased item page by clicking on the ask question button. 

What are Mimosa Crafts's shipping Costs?

If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our Customer Support team here or you may directly ask questions from the purchased item page by clicking on the ask question button. 

  • Delivery within Australia:

    Enjoy free standard delivery for all online purchases over $99 within Australia. For orders $99 or less, please see below:

    Standard shipping (3 – 5 business days) $9.95

    Express shipping (1 – 3 business days) $12.95

    Please note the free shipping offer and shipping costs are subject to change without notice.

    International delivery:

    International shipping costs and estimated delivery times vary depending on the destination country. We will charge you the cost based on weight as per the Australia Post Rate plus $1.50 for the handling and packaging fee. 

    Does Mimosa Crafts ship to PO boxes?

    We sure do! Please enter your PO Box address into the delivery address field as normal.