OVERVIEW
This website is operated by Mimosa
Crafts. Throughout the site, the terms “we”, “us” and “our” refer to
Mimosa Crafts. Mimosa Crafts offers this website,
including all information, tools and services available from this site to you,
the user, conditioned upon your acceptance of all terms, conditions, policies
and notices stated here.
By visiting our site and/ or
purchasing something from us, you engage in our “Service” and agree to be bound
by the following terms and conditions (“Terms of Service”, “Terms”), including
those additional terms and conditions and policies referenced herein and/or available
by hyperlink. These Terms of Service apply to all users of the site, including
without limitation users who are browsers, vendors, customers, merchants, and/
or contributors of content.
Please
read these Terms and Conditions carefully before accessing or using our
website. By accessing or using any part of the site, you agree to be bound by
these Terms and Conditions. If you do not agree to all the
terms and conditions of this agreement, then you may not access the website or
use any services.
Any new features or tools, which are
added to, the current store shall also be subject to the Terms of Service. You
can review the most current version of the Terms of Service at any time on this
page. We reserve the right to update, change or replace any part of these Terms
of Service by posting updates and/or changes to our website. It is your
responsibility to check this page periodically for changes. Your continued use
of or access to the website following the posting of any changes constitutes
acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of
Service, you represent that you are at least 18 years of age or older, or that
you are the age of majority in your state or province of residence and you have
given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any
illegal or unauthorized purpose nor may you, in the use of the Service, violate
any laws in your jurisdiction (including but not limited to copyright laws).
General:
All products are subject to
availability and may be withdrawn at any time. However, it is our policy to
contact you if a product is no longer available and if you do not wish to
proceed with the order or for any reason we cannot supply the product, we will
arrange for the order to be cancelled and any monies received will be refunded.
We offer an extended range of
handmade products some of them are obtained directly from our source in Nepal. These
products are subjected to their stock availability. It is our policy to contact
you to explain the stock and delivery situation with these products.
Shipping
Policy:
This is a global site. Orders will be
accepted from worldwide. We will be not responsible for any custom duty, tax
and other applicable charges in the customer’s country of delivery. Customers
are advised to check with their countries rules and regulation about custom and
other applicable charges.
Every order from our stock will be shipped within
1-3 business days after receiving the confirmed payment. However, we try our
best to ship within 24 hrs. For custom design orders, the time of shipping and
handling is subject to time taken by crafts people to finish the products.
Time of delivery shall not be of the
essence and we shall not be liable for any losses, costs, damages or expenses
incurred by the Customer or any other person or company arising directly or
indirectly out of any failure to meet any estimated delivery
date. However, every reasonable effort shall be made to keep the delivery
date.
We shall endeavour to deliver the
goods within the specified time from receiving your order (subject to
availability) and every reasonable effort shall be made to keep to any
estimated delivery date given. If we are unable to do this, then you will be
informed of a new delivery date.
Return and Refund Policy:
In the unlikely event that you are
not satisfied with your purchase, we are happy to offer you an exchange or
refunds (excluding original shipping cost) for items returned within 14 days of
receipt and the customer will be responsible for the return shipping cost.
It is your responsibility to make
sure that any products returned are adequately packaged and received by us/our
supplier in reasonable condition. You shall be responsible for any loss or
damage caused to return goods where such damage has been caused by your
negligent or faulty packing.
Proof of delivery should be retained
and made available by you for any such returns made by you should we or our
supplier requests it.
A restocking fee of up to 20% could
be charged on returns, which prove to be non-defective. The restocking fee is
non-negotiable.
Your
Account
You are responsible for maintaining
the confidentiality of your account and password and for restricting access to
your computer, and you agree to accept responsibility for all activities that
occur under your account or password.
To purchase goods, you may create an
Account or check-out as a Guest.
If you check out as a Guest, full
access to functionality on the Site may not be available to you including order
history, order status, address book and receipt of additional marketing
communications.
In order to create an Account, you
must provide personal details and contact information
Regardless of whether you create an
Account or check out as a guest you warrant that the details you provide to us
are accurate and correct and you accept the responsibility that fulfilment of
your order is predicated on the information you have provided to us is correct
at the time of ordering.
Description
and Images of products:
Every effort is made to ensure that
product description and price shown on our website is accurate at the time you
place an order, if errors are found then we will inform you as soon as
possible.
All images, description,
specifications and advertising are for the sole purpose of giving an
approximate idea about the products as manufacturers may change the design of
the products from time to time.
SECTION
2 - GENERAL CONDITIONS
We reserve the right to refuse sales
/ service to anyone for any reason at any time.
You understand that your content (not
including credit card information), may be transferred unencrypted and involve
(a) transmissions over various networks; and (b) changes to conform and adapt
to technical requirements of connecting networks or devices. Credit card
information is always encrypted during transfer over networks.
You agree not to reproduce,
duplicate, copy, sell, resell or exploit any portion of the Service, use of the
Service, or access to the Service or any contact on the website through which
the service is provided, without express written permission by us.
The headings used in this agreement
are included for convenience only and will not limit or otherwise affect these
Terms.
SECTION 3 - ACCURACY, COMPLETENESS & TIMELINESS
OF INFORMATION
We
are not responsible if information made available on this site is not accurate,
complete or current. The material on this site is provided for general
information only and should not be relied upon or used as the sole basis for
making decisions without consulting primary, more accurate, more complete or
more timely sources of information. Any reliance on the material on this site
is at your own risk.
This site may contain certain
historical information. Historical information, necessarily, is not current and
is provided for your reference only. We reserve the right to modify the
contents of this site at any time, but we have no obligation to update any
information on our site. You agree that it is your responsibility to monitor
changes to our site.
SECTION 4 - MODIFICATIONS TO THE
SERVICE AND PRICES
Prices for our products are subject
to change without notice.
We reserve the right at any time to
modify or discontinue the Service (or any part or content thereof) without
notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Since most of our products are
handmade by individual craftsman, there may be a minor imperfection, slight
variation in shape and size and no two are exactly alike.
We have made every effort to display
as accurately as possible the colors and images of our products that appear at
the store. We cannot guarantee that your computer monitor's display of any
color will be accurate.
We reserve the right, but are not
obligated, to limit the sales of our products or Services to any person,
geographic region or jurisdiction. We may exercise this right on a case-by-case
basis. We reserve the right to limit the quantities of any products or services
that we offer. All descriptions of products or product pricing are subject to
change at anytime without notice, at the sole discretion of us. We reserve the
right to discontinue any product at any time. Any offer for any product or
service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATIONWe reserve the right to refuse any
order you place with us. We may, in our sole discretion, limit or cancel
quantities purchased per person, per household or per order. These restrictions
may include orders placed by or under the same customer account, the same
credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to
notify you by contacting the e-mail and/or billing address/phone number
provided at the time the order was made. We reserve the right to limit or
prohibit orders that, in our sole judgment, appear to be placed by dealers,
resellers or distributors.
You agree to provide current,
complete and accurate purchase and account information for all purchases made
at our store. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates, so
that we can complete your transactions and contact you as needed.
For
more detail, please review our Returns Policy.
We may provide you with access to
third-party tools over which we neither monitor nor have any control nor
input.You acknowledge and agree that we provide access to such tools ”as is”
and “as available” without any warranties, representations or conditions of any
kind and without any endorsement. We shall have no liability whatsoever arising
from or relating to your use of optional third-party tools.
Any use by you of optional tools
offered through the site is entirely at your own risk and discretion and you
should ensure that you are familiar with and approve of the terms on which
tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new
services and/or features through the website (including, the release of new
tools and resources). Such new features and/or services shall also be subject
to these Terms of Service.
Certain content, products and
services available via our Service may include materials from third-parties.
Third-party links on this site may
direct you to third-party websites that are not affiliated with us. We are not
responsible for examining or evaluating the content or accuracy and we do not
warrant and will not have any liability or responsibility for any third-party
materials or websites, or for any other materials, products, or services of
third-parties.
We are not liable for any harm or
damages related to the purchase or use of goods, services, resources, content,
or any other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and make sure
you understand them before you engage in any transaction. Complaints, claims,
concerns, or questions regarding third-party products should be directed to the
third-party.
If, at our request, you send certain
specific submissions (for example contest entries) or without a request from us
you send creative ideas, suggestions, proposals, plans, or other materials,
whether online, by email, by postal mail, or otherwise (collectively, 'comments'),
you agree that we may, at any time, without restriction, edit, copy, publish,
distribute, translate and otherwise use in any medium any comments that you
forward to us. We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any comments; or (3) to
respond to any comments.
We may, but have no obligation to,
monitor, edit or remove content that we determine in our sole discretion are
unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene
or otherwise objectionable or violates any party’s intellectual property or
these Terms of Service.
You agree that your comments will not
violate any right of any third-party, including copyright, trademark, privacy,
personality or other personal or proprietary right. You further agree that your
comments will not contain libelous or otherwise unlawful, abusive or obscene
material, or contain any computer virus or other malware that could in any way
affect the operation of the Service or any related website. You may not use a
false e-mail address, pretend to be someone other than yourself, or otherwise mislead
us or third-parties as to the origin of any comments. You are solely
responsible for any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted by you or any
third-party.
when you visit Mimosa Crafts website the
following information will be recorded by our Internet service provider for statical purposes:
·
Your server address
·
Your top level
domain name (eg, .com, .net, .au, etc)
·
The date and time
of your visit to the site